Privacy policy

Privacy Policy

Last updated: 7 JULY 2026

This Privacy Policy describes how Zunain.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zunain.shop or otherwise communicate with us.

1. Collection of Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Information We Collect Directly from You:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers, payment gateway details), email address, and phone number.

  • Account Information: Username, password, security questions, and preferences.

  • Customer Support Information: Communications, feedback, and support ticket details sent to us.

Information Collected Automatically:

  • Device & Usage Information: IP address, web browser type, time zone, cookies, log files, pages or products viewed, search terms, and how you interact with the Site.

2. How We Use Your Personal Information

We use your personal information to provide our services to you, which includes:

  • Processing payments, arranging for shipping, and providing you with invoices and/or order confirmations.

  • Communicating with you and providing customer support.

  • Screening our orders for potential risk or fraud.

  • Providing you with targeted advertisements, promotional campaigns, or marketing communications related to our products (including platforms like TikTok, Facebook, and Instagram).

3. Sharing Personal Information

We share your Personal Information with third parties to help us fulfill orders and run targeted marketing campaigns:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • Payment Processors: We share transaction data with payment gateways to process secure payments.

  • Advertising & Analytics Partners: We use tracking technologies, including tracking pixels and conversion APIs (such as the TikTok Pixel and Meta Pixel), to show relevant ads to you on third-party platforms.

  • Fulfillment & Shipping Carriers: We share shipping details with our logistics partners to deliver your purchases.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and pixels to power and improve our Site (including remembering your actions and preferences) and to run behavioral advertising/analytics.

You can control and manage cookies through your browser settings. Please note that blocking cookies may affect your user experience or limit access to certain features.

5. Your Rights

Depending on where you live (e.g., European Economic Area under GDPR, or California under CCPA/CPRA), you may have the following rights regarding your personal data:

  • Right to Access / Know: Request access to the personal information we hold about you.

  • Right to Erasure / Delete: Request that we delete your personal information.

  • Right to Correct: Request that we correct inaccurate personal information.

  • Opt-Out of Targeted Advertising: Request to opt-out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.

To exercise any of these rights, please contact us using the information below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail:

  • Email: zainalijutt688@gmail.com

  • Mailing Address: House#180,Street#4,Band Road Lahore, Lahore 54000, Pakistan.